Refund Policy

Returns requests must be made within 14 days of your receipt date for a refund. Merchandise must be in it’s original, unopened, and unused packaging. You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise

Damaged Products Policy

If you receive an item that is damaged, please contact customer service within 14 days to arrange for a replacement. Items will not be replaced after 14 days. Proof of damage will be required.

You can contact us by using the contact form on this website – https://shoptoyou.com.au/members/contact-us/

Please provide as many details as possible so that we may assist you in a timely manner.